Privacy Policy

When you contact us, book a service, or submit a lead through our website or Google Ads lead forms, we may collect:

• Your name
• Email address
• Phone number
• Vehicle details (make, model, year, engine, registration)
• Messages or enquiries you send us via contact forms, WhatsApp, or Google Ads lead forms
• Service address (where we will meet you to perform mobile tuning)

We use your information to:

• Respond to your enquiries and messages
• Provide quotes for remapping and related services
• Book, confirm, and carry out your appointment
• Contact you about your vehicle or booking
• Keep service records for warranty and follow-up support
• Improve our website, services, and customer experience

We may use Google Analytics to understand how visitors use our website and Google Ads conversion tracking to measure the effectiveness of our advertising. These services may set cookies and collect anonymised information such as your IP address, device type, and pages visited. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

We do not sell your personal information to third parties. We only share your information where necessary to deliver our services (for example, with our booking, hosting, or payment providers) or where required by law.

You have the right to:

• Access the personal data we hold about you
• Ask us to correct any inaccurate or incomplete information
• Request that we delete your personal data ("right to be forgotten")
• Restrict or object to our processing of your data
• Withdraw your consent at any time where processing is based on consent
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us using the details below.

We keep your personal information only for as long as needed to provide our services, meet warranty and support obligations, and comply with legal requirements (typically up to 6 years for booking and service records).

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Bookings and enquiries are stored in a secure backend with restricted access.

Our website uses essential cookies to function and may use analytics and advertising cookies (including Google Analytics and Google Ads) to help us understand our audience. You can control or delete cookies through your browser settings at any time.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will always show the most recent revision.

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:

• A.TuningUK
• Email: info@a-tuninguk.co.uk
• Website: www.a-tuninguk.co.uk